\ Writing a winning digital story for an iconic brick & mortar retailer
We crafted the IT strategy to empower one of UK’s largest privately-owned brick and mortar company towards their omni-channel trading and digital adoption
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The UK based retailer is an iconic name in the north with customers who have been shopping with them for years and the service is very personal, and trading is predominantly through their stores. The onset of the pandemic meant they wanted to embrace technology even more and produce an omni-channel strategy by leveraging the available digital systems
Approach
We ran an intense two week discovery with two clear outcomes.
Objectively assess the ecosystem through an ALL3 enterprise MOT
Recommend a digital roadmap that is practical and unlocks business value quickly
Following the recommendation our engagement was retained to provide the technology and procurement capabilities to implement the first phase of the programme which involved implementing a new world class ecommerce platform.
The Outcome
1.
Move to a world leading trading platform.2.
Operating model changes to build the team of the future."After many attempts we have finally begun our enterprise transformation programme. Your work has been a strong pillar that has helped to define our Transformation strategy and help us to move to the next stage."